Note that this Policy applies only with respect to the information collected on the Site and not any information collected or obtained through other methods or sources.
Personally Identifiable Information – Collection of PII
We collect personally identifiable information (“PII”) that is volunteered during the registration process or in response to specific information requests explicitly presented to Consumers. To use our product you will be requested to provide the following PII: first and last name, postal address, e-mail address, and telephone number. PII records are cleared from this website every 60 days, transactional records are kept for a period of 6 years in line with legislation.
Use and Sharing of PII
It is our policy not to sell or pass any of this information to any other organizations unless we are required to do so for fraud prevention and detection, that is with exception of email and name being supplied to TrustPilot for the purpose of gathering company reviews. All information is retained in accordance with The General Data Protection Regulation (GDPR) (EU) 2016/679. Your use of the website accepts this statement.
As provided in the Terms and Conditions, users of the Site are required to provide their PII to us so that we may use such information only for transactional purposes which include; sending a FREE Gold Selling Pack to the name and address provided, 3 emails, and a telephone call to confirm the FREE Gold Selling pack has been sent, that it should have been delivered, to check that it has been delivered and to assist with any queries you may have. Upon receipt of your items communication will be via the telephone, email, or post to conclude the transaction or return the items.
Finally, we may disclose PII in order to: (1) comply with applicable laws; (2) respond to governmental inquiries; (3) comply with valid legal process; and (4) protect our rights or property, this Site, and/or other users of this Site.
By registering and using this Site, Members acknowledge that the processing of their PII for the purposes described above may involve the transfer of such PII from within the European Economic Area (“EEA”) to countries outside the EEA whose data protection regulation may not be as stringent as that within the European Union. Anti-Spyware Policy The Gold Vault Ireland believes that Spyware is a threat to consumer privacy and a consumer’s experience online.
Therefore, we forbid any The Gold Vault Ireland employee, agent, partner, affiliate, or contractor from intentionally deploying or using Spyware (as defined in this policy) on behalf of The Gold Vault Ireland. Spyware refers to any executable software application that is installed on a user’s personal computer and covertly gathers and transmits PII through the user’s Internet connection without the knowledge or consent of the user.
Cookies and web beacons are not considered Spyware. Spyware may gather PII, such as e-mail addresses and credit card information, and may even alter personal computer settings. Intentional use of Spyware by any The Gold Vault Ireland employee, agent, partner, or affiliate on goldvault.ie’s behalf will not be tolerated and will be considered grounds for dismissal, contract termination, and/or loss of payment.
We may collect your IP (Internet Protocol) address to help diagnose problems with our server, and to administer this Site. An IP address is a number that is assigned to your computer when you use the Internet.
Your IP address is also used to help identify you during a particular session and to gather broad demographic data.
Third Party Services
The information regarding unwanted or broken jewellery and/or other unwanted or Broken Gold pieces will be provided by the Jewellery Purchaser. Although we advise all of our partners to support this Policy, we have no control over their information handling practices and are not responsible for any failure of such partners (or unaffiliated third parties) to adhere to this Policy.
Third Party Cookies
While we take reasonable precautions to safeguard information transmitted between the Site and and/or users, we may be unable to prevent unauthorized access to such information by third parties or inadvertent disclosure of such information. Users acknowledge this risk when communicating with the Site.
Transfer in Certain Circumstances In our sole discretion, we may transfer, sell or assign information collected on and through this Site, including without limitation, PII and other information, to one or more third parties, as a result of our sale, merger, consolidation, change in control, transfer of substantial assets, reorganization or liquidation.
If you have any questions or concerns, please feel free to contact us via Email ([email protected])
Changes to this Policy
We may, from time to time, amend this Policy, in whole or part, in our sole discretion. Any changes to this Policy will be effective immediately upon the posting of the revised policy on the Site. Depending on the nature of the change, we may announce the change (1) on the home page of the Site, or (2) provide such notice via e-mail to users. By continuing to use the Site following any changes, you will be deemed to have agreed to such changes. If you do not agree with the terms of this Policy, as it may be amended from time to time, in whole or part, you must terminate your site usage.
What are Cookies?
Cookies are small files that are stored on your computer. They are designed to hold a modest amount of data specific to your website visit on our site.
Cookies help to improve your visit to our website by helping with the following:
- Remembering settings, so you don’t have to keep re-entering them whenever you visit a new page
- Remembering information you’ve given (e.g. your postcode/Eircode) so you don’t need to keep entering it
- Measuring how you use the website so we can make sure it meets your needs
Please note that cookies can’t harm your computer and we do not store personally identifiable information in cookies we use on this website.
We’re giving you this information as part of our initiative to comply with UK /EU legislation, and to make sure we’re honest and clear about your privacy when using our website.
The Cookies we use:
General Website Cookies
This website is built using PHP web technologies, as part of that we use the built in session cookie (PHPSESSION) to manage your session. When you navigate to the site, the server establishes a unique session that last for the duration of your visit.
Measuring website usage
Google Analytics stores information about:
- the pages you visit on goldvault.ie
- how long you spend on each goldvault.ie page
- how you got to the site
- what you click on while you’re visiting the site
Google Analytics sets or updates cookies only to collect data required for the reports. Additionally, Google Analytics uses only first-party cookies. This means that all cookies set by Google Analytics for your domain send data only to the servers for your domain. This effectively makes Google Analytics cookies the personal property of this website domain, and the data cannot be altered or retrieved by any service on another domain.
The following table lists the type of information that is obtained via Google Analytics cookies and used in Analytics reports.
Description of Cookie
|_ga||This helps us count how many people visit goldvault.ie by tracking if you’ve visited
|_gid||This helps us count how many people visit goldvault.ie by tracking if you’ve
|_gat||Used to manage the rate at which page view requests are made||10 minutes|
Cookies Set By Google Analytics
Google Analytics sets the following cookies as described in the table below. A default configuration and use of Google Analytics sets only the first 4 cookies in the table.
|__utma||This cookie is typically written to the browser upon the first visit to your site from
that web browser. If the cookie has been deleted by the browser operator, and the
browser subsequently visits your site, a new __utma cookie is written with a different
unique ID. This cookie is used to determine unique visitors to your site and it is updated
with each page view. Additionally, this cookie is provided with a unique ID that Google
Analytics uses to ensure both the validity and accessibility of the cookie as an extra
|2 years from set/update.|
|__utmb||This cookie is used to establish and continue a user session with your site. When a user
views a page on your site, the Google Analytics code attempts to update this cookie. If it
does not find the cookie, a new one is written and a new session is established. Each time a
user visits a different page on your site, this cookie is updated to expire in 30 minutes,
thus continuing a single session for as long as user activity continues within 30-minute
intervals. This cookie expires when a user pauses on a page on your site for longer than 30
minutes. You can modify the default length of a user session with the _setSessionCookieTimeout()method.
|30 minutes from set/update.|
|__utmz||This cookie stores the type of referral used by the visitor to reach your site, whether via
a direct method, a referring link, a website search, or a campaign such as an ad or an email
link. It is used to calculate search engine traffic, ad campaigns and page navigation within
your own site. The cookie is updated with each page view to your site.
|6 months from set/update.|
|__utmv||This cookie is not normally present in a default configuration of the tracking code. The
__utmv cookie passes the information provided via the _setVar()method, which
you use to create a custom user segment. This string is then passed to the Analytics servers
in the GIF request URL via the utmcc parameter. This cookie is only written if you have
added the _setVar() method for the tracking code on your website page.
|2 years from set/update.|
|__utmx||This cookie is used by Website Optimizer and only set when the Website Optimizer tracking
code is installed and correctly configured for your pages. When the optimizer script
executes, this cookie stores the variation this visitor is assigned to for each experiment,
so the visitor has a consistent experience on your site. See the Website Optimizer Help
Center for more information.
|2 years from set/update.|
For further information about the Cookies Google uses please visit this Cookie Information Page.
To prevent your data from being used by Google Analytics, you can download and manage your settings in the Google Analytics opt-out browser add-on
Other 3rd Party Cookies we may use
When you visit our website, you may notice some cookies that are collecting information for other websites. For example, if you visit a page that has video content, cookies from YouTube may be served. We do not control the setting of these cookies and we recommend you visit the third party websites for more information. This usage data is unidentifiable to the visitor and is anonymized.
Please find a list of some third party cookies you may find present on this website, which we use to improve the marketing of our service and links to their specific cookie information to opt-out/disable:
- Bing Ads
- Google Adwords: You can use Ads Settings to manage the Google ads that you see and opt-out of Ads Personalisation
How do I Control or Delete Cookies?
If cookies are not enabled on your computer it could mean that your experience with our website will be impacted. However, if you want to control or delete cookies you can do so.
Information on deleting cookies or controlling cookies is available at www.aboutCookies.org. You can also manage your cookies in your browser.